Position Summary: The Warehouse Supervisor is responsible for overseeing daily warehouse operations to ensure efficient, accurate, and safe execution of all shipping, receiving, and inventory activities. This role leads and develops warehouse staff, establishes and drives performance goals, and ensures operational excellence in order fulfillment. The Warehouse Supervisor promotes a culture of safety, accountability, and continuous improvement while supporting the overall success of the organization.
Essential Duties & Responsibilities: The following duties are representative of the role; additional responsibilities may be assigned as business needs evolve:
Supervise and coordinate daily warehouse operations, including shipping, receiving, inventory control, and order fulfillment
Assign, prioritize, and monitor work to ensure tasks are completed accurately, efficiently, and within established timelines
Lead, coach, and develop warehouse team members to drive performance, engagement, and accountability
Establish and monitor key performance indicators (KPIs) to ensure productivity, quality, and service level goals are achieved
Maintain accurate inventory levels through proper tracking, cycle counts, and replenishment processes
Oversee ordering and management of shipping and operational supplies to ensure uninterrupted workflow
Ensure compliance with company policies, procedures, and OSHA safety regulations; actively promote a safe working environment
Conduct regular safety meetings and proactively address potential hazards or concerns
Perform employee evaluations, provide ongoing feedback, and support professional development initiatives
Collaborate with cross-functional teams to improve processes, resolve issues, and enhance overall operational efficiency
Lead by example by adhering to safety requirements, including consistent use of personal protective equipment (PPE)
Step into hands-on operational tasks as needed to support the team and meet business demands
Education:
High school diploma or equivalent required
Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred
Experience / Skills / Abilities Required:
Minimum of 3 years of supervisory or management experience in a warehouse, distribution, or logistics environment
Strong knowledge of warehouse operations, including shipping, receiving, inventory control, and order fulfillment processes
Proven leadership skills with the ability to coach, develop, and motivate employees while fostering a team-oriented environment
Demonstrated ability to hold team members accountable in a fair, consistent, and professional manner
Strong focus on safety awareness and compliance, including knowledge of OSHA standards and best practices
Ability to drive operational excellence through process improvements, performance management, and efficiency initiatives
High level of integrity, ownership, and accountability in all aspects of work
Ability to adapt quickly in a fast-paced, changing environment and effectively manage multiple priorities
Strong problem-solving and critical-thinking skills with the ability to make sound decisions under pressure
Hands-on leadership approach with willingness to assist in daily operations as needed
Excellent verbal and written communication skills, with the ability to interact effectively across all levels of the organization
Proficiency in basic math and ability to read and interpret measurements (including tape measure)
Strong attention to detail with a commitment to maintaining accuracy and quality standards
Working knowledge of warehouse management systems (WMS) and/or ERP systems preferred
Work Environment/Physical Demands Office, fabrication and manufacturing shops – moderate to loud noise level. This position regularly requires standing; walking; sitting; use hands; reaching with hands and arms; and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds. The position regularly performs duties away from the place of business. Frequent driving is a requirement of the position.
We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.